{"id":7968,"date":"2025-09-21T19:52:51","date_gmt":"2025-09-21T19:52:51","guid":{"rendered":"https:\/\/reluggz.com\/?page_id=7968"},"modified":"2025-10-01T18:00:01","modified_gmt":"2025-10-01T18:00:01","slug":"terms-of-purchase-refunds","status":"publish","type":"page","link":"https:\/\/reluggz.com\/fr\/terms-of-purchase-refunds\/","title":{"rendered":"Conditions d&#039;achat et Remboursements"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7968\" class=\"elementor elementor-7968\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-962cc7c e-flex e-con-boxed e-con e-parent\" data-id=\"962cc7c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5f3b4c1 e-con-full e-flex e-con e-child\" data-id=\"5f3b4c1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9285aa1 elementor-widget elementor-widget-heading\" data-id=\"9285aa1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CONDITIONS D&#039;ACHAT ET REMBOURSEMENTS\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe6d406 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"fe6d406\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tVeuillez lire ces conditions avant de passer une commande sur Reluggz.com.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b517c0 elementor-widget elementor-widget-heading\" data-id=\"6b517c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Services et la port\u00e9e.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3fa02c elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"f3fa02c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tReluggz.com vous avez la possibilit\u00e9 de r\u00e9server exp\u00e9dition\/les services de colis. R\u00e9els de transport et de livraison peuvent \u00eatre exerc\u00e9es par des tiers transporteurs.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9fb00c0 elementor-widget elementor-widget-heading\" data-id=\"9fb00c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Les prix et les taxes.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a75e439 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a75e439\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tLes prix sont indiqu\u00e9s en BAM et comprennent les taxes applicables, sauf indication contraire. Les droits de douane, les taxes \u00e0 l&#039;importation, ou des frais locaux \u00e0 destination sont \u00e0 la responsabilit\u00e9 du destinataire.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c785aff elementor-widget elementor-widget-heading\" data-id=\"c785aff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Les m\u00e9thodes de paiement.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acebe39 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"acebe39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNous acceptons les principales cartes de cr\u00e9dit\/d\u00e9bit trait\u00e9 par Monri. Des m\u00e9thodes suppl\u00e9mentaires (le cas \u00e9ch\u00e9ant) sont pr\u00e9sent\u00e9es \u00e0 la caisse.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33d378b elementor-widget elementor-widget-heading\" data-id=\"33d378b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. La confirmation de la commande et de la formation du contrat.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bdf2b2 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"0bdf2b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tApr\u00e8s paiement, vous recevez un email de confirmation avec les d\u00e9tails du service. Le contrat est form\u00e9 lorsque le paiement est autoris\u00e9 et que nous acceptons votre commande.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5dd333 elementor-widget elementor-widget-heading\" data-id=\"a5dd333\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Des d\u00e9lais de livraison.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dcda64e elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"dcda64e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tLes d\u00e9lais de livraison estim\u00e9s sont indiqu\u00e9s lors de la commande, et d\u00e9pendent du service de livraison adresses, des douanes, de la m\u00e9t\u00e9o, et les capacit\u00e9s de transport. Les estimations ne sont pas garanties.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c01aa2 elementor-widget elementor-widget-heading\" data-id=\"6c01aa2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Responsabilit\u00e9s du client.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f94a73 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2f94a73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tVous \u00eates responsable de l&#039;exactitude des adresses, l&#039;emballage conform\u00e9ment \u00e0 la transporteur r\u00e8gles, d\u00e9claration correcte des mati\u00e8res\/poids, et le respect des interdits-listes des articles. Des suppl\u00e9ments peuvent s&#039;appliquer si l&#039;envoi est mal d\u00e9clar\u00e9es comme appartenant ou n\u00e9cessite une re-livraison.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8522bd8 elementor-widget elementor-widget-heading\" data-id=\"8522bd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Droit de r\u00e9tractation (contrats \u00e0 distance).\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cadd4ac elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"cadd4ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tVous pouvez vous r\u00e9tracter dans un d\u00e9lai de 14 jours, \u00e0 moins que le service a d\u00e9j\u00e0 \u00e9t\u00e9 enti\u00e8rement ex\u00e9cut\u00e9es ou ont commenc\u00e9 avec votre accord explicite.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d837d0a elementor-widget elementor-widget-heading\" data-id=\"d837d0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Les annulations, retours et remboursements.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6af4b2e elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6af4b2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Avant la prise en charge: vous pouvez demander l&#039;annulation; nous allons tenter d&#039;annuler avec le transporteur et l&#039;\u00e9mission d&#039;un remboursement si possible.<br \/>Apr\u00e8s la cueillette: les remboursements d\u00e9pendent de transporteur de termes et d&#039;enqu\u00eate.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3040b10 elementor-widget elementor-widget-heading\" data-id=\"3040b10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">9. La perte ou des dommages et int\u00e9r\u00eats.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d0b6bb elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5d0b6bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tRapport de perte ou de dommage rapidement, \u00e0 l&#039;int\u00e9rieur du transporteur demande de la fen\u00eatre (souvent de 7 \u00e0 14 jours \u00e0 compter de la livraison\/livraison pr\u00e9vue). Fournir des photos, de l&#039;emballage, et la preuve de la valeur.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ce7c4e elementor-widget elementor-widget-heading\" data-id=\"6ce7c4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">10. Les garanties.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-166b7bc elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"166b7bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tLes Services sont fournis avec comp\u00e9tence et soin, en ligne avec les normes de porteuses. Nous ne garantissons pas les d\u00e9lais de livraison.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2826d7c elementor-widget elementor-widget-heading\" data-id=\"2826d7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">11. Litiges et droit applicable.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7af358 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"f7af358\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tLes pr\u00e9sentes conditions sont r\u00e9gies par les lois de la Bosnie-et-Herz\u00e9govine; tribunaux comp\u00e9tents sont ceux de Trebinje, sauf obligatoire des r\u00e8gles de protection des consommateurs de l&#039;\u00e9tat sinon.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>TERMS OF PURCHASE &amp; REFUNDS Please read these terms before placing an order on Reluggz.com. 1. Services and scope. Reluggz.com enables you to book shipping\/parcel services. Actual transport and delivery may be performed by third-party carriers. 2. Prices and taxes. Prices are shown in BAM and include applicable taxes unless stated otherwise. Any customs duties, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7968","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/reluggz.com\/fr\/wp-json\/wp\/v2\/pages\/7968","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reluggz.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/reluggz.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/reluggz.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/reluggz.com\/fr\/wp-json\/wp\/v2\/comments?post=7968"}],"version-history":[{"count":10,"href":"https:\/\/reluggz.com\/fr\/wp-json\/wp\/v2\/pages\/7968\/revisions"}],"predecessor-version":[{"id":8017,"href":"https:\/\/reluggz.com\/fr\/wp-json\/wp\/v2\/pages\/7968\/revisions\/8017"}],"wp:attachment":[{"href":"https:\/\/reluggz.com\/fr\/wp-json\/wp\/v2\/media?parent=7968"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}